AG32 complete Cti solution Platform brief:
AG32 allows fast and easy creation of Interactive Voice Response systems (IVRs) using a Windows PC and A Dialogic card Or Dongjin DN CARDs Or Telelink talks cards . Some things that you can quickly achieve with AG32:

 
Screen your phone calls, take messages, route calls to specified destinations (Auto Attendant)
 
The built in Voicemail system allows you to set up unlimited number of Voicemail boxes, with features like message forwarding by phone and/or email.
 
Integrate with your databases or spreadsheets and deliver retrieved information back to the caller, for example, a caller might request their order status by entering their order number via touch-tone and VmsAg can be easily configured to read/write this information from/to your databases.
 
Use the outbound calling feature to do automated batch surveys or message delivery to your clients or workforce.
 
Create a fax back server that can fax requested documents back to customers.
 
All these systems can be quickly put together intuitively and without the need for any programming using the VmsAg Graphical Script flow Design Environment.

 

 
  Creating AG32 Scripts Using Ag32 Auto Generator

Creating an IVR system in AG32  takes just a few clicks :

 
select the action modules, place them in your script,
select which keys caller must press 
record your sound prompts,
press the Run Script button...



There are further modules available which can be used to build more sophisticated systems.AG32 integrates easily with many types of third party applications and supports detection of PBX in-band signaling. Capability to interface to external programs and execute other programs that it can create any type of Automated Telephone System that you or your business may require, and its ability to use Telelink  or Dialogic cards allows you to use it for small or large systems.

 

Ag32 17 components easily selectable by drag down cursor.

     
voice play get digits transfer call
connect program record file remote control
database operate assign values compare strings
receive fax send fax send email
change language dial digits make confrence

 

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