AG32 allows
fast and easy creation of Interactive Voice Response systems (IVRs)
using a Windows PC and A Dialogic card Or Dongjin DN CARDs Or Telelink
talks cards . Some things that you can quickly achieve with AG32: |
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Screen your
phone calls, take messages, route calls to specified
destinations (Auto Attendant) |
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The built in
Voicemail system allows you to set up unlimited number of
Voicemail boxes, with features like message forwarding by phone
and/or email. |
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Integrate
with your databases or spreadsheets and deliver retrieved
information back to the caller, for example, a caller might
request their order status by entering their order number via
touch-tone and VmsAg can be easily configured to read/write
this information from/to your databases. |
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Use the
outbound calling feature to do automated batch surveys or
message delivery to your clients or workforce. |
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Create a fax
back server that can fax requested documents back to customers. |
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All these
systems can be quickly put together intuitively and without the
need for any programming using the VmsAg Graphical Script flow Design Environment. |
Creating
AG32 Scripts Using Ag32 Auto Generator |
Creating an IVR system in AG32 takes just a few clicks
:
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select the action modules,
place them in your script, |
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select which keys caller must
press |
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record your sound prompts, |
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press the Run Script
button... |
There are further modules available which can be used to build
more sophisticated systems.AG32 integrates easily with many
types of third party applications and supports detection of PBX
in-band signaling. Capability to interface to external programs
and execute other programs that it can create any type of
Automated Telephone System that you or your business may
require, and its ability to use Telelink or Dialogic cards
allows you to use it for small or large systems.
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Ag32 17 components easily selectable by drag down cursor.
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